Archives: FAQs

2. Oklahoma Film Industry Resource

As the largest equipment rental house in Oklahoma, we have our finger on the pulse of Oklahoma film. Our staff has a wide range of industry knowledge and experience, as well as a vast pool of network connections. If you need information about Oklahoma film, feel free to reach out to us! We would love to be a resource for you.

2. Do you sell equipment?

We are primarily an equipment rental house, not a retailer. However, we do carry a limited stock of expendables that are available for purchase (many of which are included with our grip/electric truck packages to be purchased on an as-used basis).

8. What if I can’t pickup/return my order in-person?

You have a few options:

  1. You can appoint/send someone else to pick up the order for you.
  2. With enough advanced notice, we can make deliveries/pickups to practically anywhere in Oklahoma. Please note that deliveries/pickups are subject to driver/vehicle availability and will incur an additional fee (based on distance), so please schedule your deliveries/pickups as far in advance as possible so we can try to accommodate. Deliveries/pickups are “curbside” by default (especially for larger orders), meaning that we typically do not carry the equipment to/from our vehicle. We simply drive the equipment to/from your location and load/unload the equipment. If you need more specialized delivery/pickup, please contact us so we can try to accommodate (additional fees may apply).
  3. On rare occasions, we can sometimes ship equipment. Contact us to see if we can accommodate your needs.

4. What are your payment requirements/terms? What types of payment do you accept?

We require a valid Credit Card on file for all active accounts, but that is primarily for insurance/incidental purposes. How you actually pay for your rental is up to you – we accept check, cash, wire transfer, & all major credit cards. Once an order is completed and checked in, we will send you the final invoice listing the amount owed and the payment due date. Most accounts/orders are “due upon invoicing”, although extended terms may be requested for established accounts. If payment is not received by the invoice due date, we reserve the right to charge the card on file.